worldseed:~/brass-bloom$ cat support.md
Brass Bloom: Screw Puzzle — Support
Need a hand? Contact World Seed, LLC at tea.x.random@gmail.com.
How do I play?
Tap an exposed screw to move its color into the seven-space tray. Three of the same color clear together. Remove every layer to finish the flower. Use Look to inspect each stack from top to bottom. If the tray fills, undo or restart for free.
What does Atelier Pass include?
Atelier Pass is a one-time purchase that removes interstitial ads and unlocks unlimited hints. It is not a subscription. The App Store shows your local price before confirmation. All thirty-six puzzles remain free to play.
How do hints and ads work?
Each attempt includes two free hints. After those, you may choose a rewarded video for another hint. Interstitial ads may appear between completed puzzles after five wins, with a minimum three-minute interval. The game remains playable when ads are unavailable. Atelier Pass owners receive unlimited hints without videos.
How do I restore my purchase?
Use the Apple Account that made the purchase, connect to the internet, and select Restore in Settings or the Atelier Pass screen. Pending purchases unlock after store confirmation. If the store is unavailable, try again later; do not buy again to troubleshoot. Apple handles billing and refunds at reportaproblem.apple.com.
Can I play offline?
Puzzles and local saved progress work offline. Purchases, restoration, and ads need a connection. Progress stays on this device, with no game-account synchronization. Reinstalling may reset progress; device backups may retain it.
How do I change sound or privacy settings?
Settings includes sound, reduced motion, and advertising privacy controls. Consent choices appear where required. The app requests contextual ads and does not request permission to track across other companies’ apps.
How can I get help?
Email the support address above with your app version, device model, system version, and steps to reproduce the issue. Do not send passwords, payment-card details, or Apple Account credentials.